Troubleshoot problems you might be having with your mouse or keyboard, or other wireless device in Windows.

Mar 5, 2024 · You're in the middle of an important task on your laptop, and suddenly, your mouse stops working. While this is undoubtedly frustrating, you don't have to worry: discover simple steps to get …

Jan 2, 2026 · If your laptop's mouse is no longer working after a recent update, it could be due to a known issue with USB devices, including mice, not functioning properly in the Windows Recovery …

If your Surface or Microsoft mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some …

Dec 1, 2025 · After a Windows update, the mouse driver or touchpad settings sometimes don’t load correctly, which can cause it to stop working. Let’s start with a quick check: can you confirm if the …

Sep 11, 2020 · I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you. I will give you everything that works to troubleshoot a mouse.

Oct 15, 2024 · See if your Mouse cursor is detected. If you’re still experiencing issues, you’ll need to perform a system recovery process without affecting your personal files.

Oct 17, 2024 · My mouse works but I can't scroll with it, so I have a new mouse and I would like to remove this one and install the new one.

Sep 9, 2024 · I’ve read all of the suggestions given by Microsoft and other sites and have tried them all but nothing works. I did an upgrade to Windows 10 and now all of a sudden my mouse doesn’t work …

Dec 10, 2021 · Hi there, my desktop computer has recently come across an issue where, after clicking on anything on the desktop (including task bar, start menu etc), the mouse starts functioning …