Getting started with Freshservice Setup your support channels, end-user portal, Freshthemes, and more.

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Mar 7, 2022 · <yourcompanyname>.freshservice.com. You have access to your service desk’s knowledge base and announcements even before you login. You’ll also be able to raise a …

Jul 21, 2023 · For Freshworks org accounts, you can configure multiple authentication modes, including SSO and Freshworks credentials, which is beneficial for managing users from …

Managing Agents in Freshservice Freshservice System Requirements View all 13 Support Guide: Introduction to Self Service Portal Branding your service desk with your name and theme …

Oct 3, 2023 · If your organization has signed up for the Freshworks Suite of Products, which includes Freshservice, your Freshservice account can be accessed through a common …

Jun 26, 2025 · Get started Freshservice is a user-friendly IT help desk application packed with AI-powered features. Set up Freshservice to reach your employees with powerful ticketing and …

Nov 27, 2025 · Changes are inevitable in an organization. It’s critical to plan changes effectively to reduce their impact on the organization. Freshservice provides a change management module …

Nov 18, 2025 · Freshservice/FSBT's service categories organize and group related service items, classifying them by nature or purpose. This creates a structured catalog, simplifying navigation …

Feb 20, 2025 · Refer to our quick guide on working with incident and service requests in Freshservice.