Learn how to design a hybrid model for the modern B2B buying journey that balances digital self-service with human guidance.

Holiday retail sales 2025 will grow slower compared to the last holiday shopping season as consumers face economic ...

Learn how pricing in the pulp and paper industry is shifting away from static, cost-plus price lists to a more intelligent, ...

Many industries are using satellite data to gain deep insight that helps them operate more efficiently, sustainably and ...

Utilities can build the foundations for comprehensive energy resource management systems by transitioning to the cloud.

Read about the guiding principles and collaborative approach behind Compana Pet Brands' successful cloud upgrade.

Read about wholesale distributors and CX and how distributors should aim for orchestrating customer experience rather than controlling it.

No industry is immune to disruption, but media and entertainment (M&E) stands out for its unique volatility. New technologies, fast-changing consumer preferences, and low barriers to entry make it one ...

People know they need insurance — and yet, traditionally, it’s often been seen as a cumbersome afterthought or legal necessity that can feel overwhelming and confusing. However, customer experience ...