Walmart and Starbucks announced last week they were rolling out new AI assistants for customer and baristas, respectively.

Companies are recruiting tech solutions powered by artificial intelligence training agents (agentic AI) that are helping to ...

AI agents built specifically for marketing get past the limitations of batch-and-blast emails, triggered journeys, calendar ...

Shop-in-shop partnerships — where brands build a defined area within the retail space of another brand — create unique, ...

With its recent acquisition into the Church & Dwight family, Touchland sits alongside Hero Cosmetics and legacy power brands ...

Retailers can dramatically improve the customer journey through simple operational adjustments. To do so effectively, however ...

When developing a conversational commerce strategy, brands should consider the channels their customers engage with most, as ...

Just months ago, the National Retail Federation (NRF) unveiled a study in which retailers reported a 93 percent increase in ...

Aldi, widely known as a budget-friendly grocery chain, announced last week that it's cutting prices on more than 400 products ...

Hundreds of CVS pharmacies are set to close in 2025, the national drug store chain confirmed last week, as part of an ongoing ...

The future of retail hinges on unified commerce — i.e., empowering customers with greater control over their shopping journey ...

With today’s volatile trade landscape and unpredictable global supply chain disruptions, e-commerce retailers can’t risk ...