The company has found that, for most customers, agents powered by GPT-5 can solve more than 50% of tickets — and in some ...

The ISG Buyers Guides™ for Contact Centers are the distillation of more than a year of market and product research efforts. The research is not sponsored nor influenced by software providers and is ...

Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some ...

Lovable specializes in helping people build apps and websites, especially people with no coding experience. It's one of the ...

├── assets/ # Static assets (images, JS bundles) ├── settings/ # Theme settings and images ├── templates/ # Handlebars templates ├── translations/ # Localization files ├── style.css # Main stylesheet ...

"This integration creates a powerful bridge between sales and support," said David Faye, CEO of Faye. "By giving teams shared visibility into customers, we're helping organizations work smarter, ...

Lingyang Quick Service, as an intelligent customer service system under Alibaba Cloud, possesses strong technical ...

Unified Multi-Channel Access: It supports various mainstream channels such as web, APP, WeChat, and Weibo, integrating ...

The zoo employees are using their specialist knowledge to help the Talbert House. By helping the agency that helps the ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

At Xperience 2025 in Nashville, Genesys plays its orchestration anthem: more automation, more copilots, more growth.