Choose from our list of strategies to improve your employee net promoter score. Find out which ones work best for your ...

With HR leaders pulled in many directions, it's wise to track your successes. NPS can go a long way to find places to correct ...

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...

In 2025, J.D. Power is reconstructing the underlying logic of NPS, pushing this tool back from being a 'management indicator' to a 'strategic engine.' We propose that a truly useful NPS should not ...

To be sure, many investors do believe that the best days for Lululemon stock are over. As of this writing, it's battling The ...

On September 5, market research agency J.D. Power announced that it will release the Brand Reputation Index NPS (Net Promoter Score) on October 17. The aim is to drive continuous optimization across ...

Air India's CEO, Campbell Wilson, recently discussed the airline's operational performance. He stated that incident rates are normal considering the airline's size. On-time performance and customer ...

The Norman Public Schools Board of Education approved policy updates about immigration, discrimination and child abuse, and ...

IBM's AI in HR journey was "rocky," but it highlighted the transformative power the tech is having on HR's capacity for ...

The retailer needs to ensure it delivers a better experience while investing in sales growth and improving the bottom line, according to CEO Tony Spring.

The future of finance will be shaped by those who lead in defining and measuring the human-AI relationship. BMO is starting ...

For more than a century, Radio Flyerʻs brand prop has been synonymous with old-school driveway play. The red wagon sitting in ...