Choose from our list of strategies to improve your employee net promoter score. Find out which ones work best for your ...

With HR leaders pulled in many directions, it's wise to track your successes. NPS can go a long way to find places to correct ...

In 2025, J.D. Power is reconstructing the underlying logic of NPS, pushing this tool back from being a 'management indicator' to a 'strategic engine.' We propose that a truly useful NPS should not ...

To be sure, many investors do believe that the best days for Lululemon stock are over. As of this writing, it's battling The ...

C-Suite hires come with high stakes and higher expectations. Rajeev Thakur, Director, Grassik Search, reflects on what truly counts as return on investment in senior leadership — from ...

The Norman Public Schools Board of Education approved policy updates about immigration, discrimination and child abuse, and ...

On the eve of the official launch of the 2026 Lantu Dreamer, Lantu Automobile CEO Lu Fang posted a lengthy Weibo message. By the time I reached the third line, I realized this CEO has a bit of a ...

IBM's AI in HR journey was "rocky," but it highlighted the transformative power the tech is having on HR's capacity for ...

Marketing, Corp Comm & CSR, ICICI Lombard, talks about the perception of insurance as a low involvement category and how the role of a marketer is both challenging and exciting ...

Measuring awareness, consideration, conversion, and loyalty reveals how brand marketing drives real business outcomes.

Our whole mission is to help our customers spend less,” Glyman told Fortune. That goal has made the company one of the ...

The future of finance will be shaped by those who lead in defining and measuring the human-AI relationship. BMO is starting ...