Over a year has passed since Billings faced a water billing issue, but recent revelations in a city council work session showed that 4,000 residents are still ...

Residents of the City of Englewood expressed confusion and concern due to delays and price changes in their water bills. After the city transitioned to a new billing system earlier this year some ...

>> NOT A NEW CHARGE, PER SE, BUT A NEW NAME FOR IT. AND IT’S RUBBED SOME CUSTOMERS. THE WRONG WAY. WE’VE LEARNED THAT A WATER CUSTOMER COULD USE NO WATER FOR A MONTH, BUT STILL HAVE TO PAY IT. ALL ...

This story is part of a crowdsourced project investigating utility billing issues in Alabama, Louisiana and Mississippi. Do you have a utility bill you’d like us to look into? Submit it here, and with ...