As customer experience takes center stage, User Interface (UI) and User Experience (UX) design have become crucial elements in crafting engaging digital customers. Understanding the distinct roles and ...

User interface (UI) design is a very well-known term, but information architecture (IA) is not. Yet, both are indispensable components of user experience (UX) design, and they are intertwined. This ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Goran Paun There is no ...

Digital Silk, an award-winning agency focused on creating brand strategies, custom websites, and digital marketing campaigns, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today’s mobile-first world, the design and functionality of a company’s app can ...

Editor’s note: This is a Q&A between attorneys Beth Ferrill and Lauren Dreyer of Finnegan, and UX/UI designers Erik Dreyer of GoodShuffle and John Sanchez of Academy. User experience and ...

If customers find it difficult to do business with you, whether online, on their phone, in a physical store, or anywhere else, they’ll go somewhere else where there is less friction in their ...