About 13,000 customers were overcharged roughly $2.5 million, while another 10,500 were underbilled nearly $3 million as a result of this billing snafu.

In retail, billing a vendor or other entity can be a very repetitive process that can also be very time consuming.

California's action comes about eight months after the Federal Communications Commission abandoned a proposal to give tenants ...

Multi-Stream Revenue Potential: Owners can tap into 12+ billing and practice management revenue streams, maximizing earning ...

Odessa residents who experienced sticker shock last month after receiving higher than usual water bills are fighting back with a class-action lawsuit seeking more than ...

You try to spend your money intentionally. You meal prep on Sundays. You resist the latest iPhone upgrades. And then — bam! — a random $9.99 charge hits your ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...