Artificial intelligence will absolutely change the service desk and the way we all work. But it won’t replace it. It will ...

The Office of Information Technology now provides support for macOS 26 (“Tahoe”) for university-owned computers. Faculty and ...

The KiiBoom Cybrix 16 is a cut-down keyboard with 16 keys, three knobs, and tons of utility — but it's too bad that the ...

Legacy IT systems can be difficult for new employees to learn and use because of their complex and non-intuitive UIs. The processes are generally manual, such as creating tickets and assigning them, ...

Executives with Xperteks, M&N Communications, ITCubed, LeeShanok Network Solutions, Clear Guidance Partners and ABM ...

A US-based software business has acquired AppsAnywhere, a provider of application delivery and IT management software built specifically for higher education. AppsAnywhere, founded in 2009 and based ...

This article was co-authored by Dr. Anand Nayyar, professor and vice chairman (research) from Duy Tan University, Vietnam. The emergence of artificial intelligence (AI) has fundamentally reshaped ...

President Donald Trump has threatened to invoke the Insurrection Act, the federal law dating back to 1807, if courts or state officials delay his plans to deploy soldiers to US cities in support of ...

The massive 2023 cyber attack on Clorox can be traced to a negligent help desk employee at longtime contractor Cognizant, according to a new lawsuit filed by the company. Clorox is seeking a total sum ...

IT services provider Cognizant is facing a multimillion-dollar lawsuit from one of its customers, which claims lax security procedures enabled the Scattered Spider hacking collective – blamed for the ...