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The use of facial recognition technology is a test of the public’s appetite for measures that invade their privacy, but could ...

The concept of ‘people buy from people’ is still core to retail. But it’s now about using technology and artificial intelligence (AI) to improve operational efficiency, enabling employees in the ...

Business leaders are ramping up efforts to combat surging crime rates, but their use of new tech is running up against ...

Appealing to all a consumer’s senses, tastes and preferences means maximizing an asset that brick-and-mortar retailers have.

Officials seek to expand surveillance-video use and place concrete barriers in front of some stores; the suspects are still ...

Nearly eight out of ten online shoppers purchase groceries online, while at least half purchase meat, produce, bakery, dairy and deli. Produce is a leader in fresh categories purchased online, but it ...

Walmart's AI-powered distribution centers use robotics to optimize perishable-goods deliveries and improve stock accuracy to ...

Christopher Davis, CIO at The Tile Shop, joins host Shane O’Neill for this CIO Leadership Live interview. They discuss the challenges and strategies in the home improvement sector, as well as the ...

Retailers are at a turning point, exploring generative AI to enhance customer experiences and streamline operations — but ...

For inventory that can’t be re-shelved — whether due to cost, obsolescence or wear — the secondary market offers a crucial ...

High-tech trolleys are set to be trialled in one Morrisons store early next year before a potential national roll-out ...