"I really didn't mean it that way!" Have you ever been in a situation where you thought you were speaking your mind in a clear and concise way, but suddenly someone is telling you you're being rude?

Communication is key to understanding others and being understood is something that makes many people feel safe, valued and cared for. Carl Rogers, the founder of humanistic counselling, wrote about ...

“I tell it like it is. I’m not good with the fluffy stuff.” My client Jay, a no-nonsense executive with a direct communication style, believed that it would be a waste of time and inauthentic for him ...

In a world radically changed by the COVID-19 pandemic, the way we communicate in the workplace has been permanently altered with the integration of online communication platforms. Effective ...