A new report also suggests that half of the companies planning drastic cuts and replacing workers with AI will drop their ...

When your budget is lean and your category is built for the high street, you can't always out-advertise bigger rivals—but you can out-serve them. Glasses2You, an online eyewear retailer, decided to ...

Operators of the Murtala Muhammed Airport Terminal Two, MMA2, Bi-Courtney Aviation Services Limited, have restated commitment to customer service, urging the public to reach out should the need arise.

The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...

Fintech Smarsh announced today it has deployed Salesforce’s Agentforce platform to power AI agents for customer support. Smarsh is no stranger to agentic AI. The company specializes in providing ...

SEASON. HY-VEE EMPLOYEE IN IOWA IS GOING ABOVE AND BEYOND WITH HER HELPFUL SMILE. YES, AS SHE WALKED INTO WORK THIS MORNING, SHE WAS GREETED WITH A BIG SURPRISE. SHE LOOKS SHOCKED. JULIE HEADLEY IS ...

ChatGPT launched only three years ago. Since then, leaders including Marc Benioff and Jensen Huang have been adamant that cheaper alternatives to labor won’t cause mass unemployment. But in reality, ...