The West Virginia PSC has launched a formal investigation into Black Diamond Power Company after numerous customer complaints ...
RBI created a dedicated complaint portal so customers can bypass these layers and push cases into a regulated, monitored ...
UBER has changed its cancellation fees as frustrated passengers have been complaining about how these charges were applied.
Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...
“I still read customer complaints,” Dimon said at the America Business Forum in Miami on Thursday. “If they ask you a ...
When a $69 facial offer at Serenity Spa popped up out of the blue on social media, Karissa Trobec says it lured her into a ...
Bank of America's online and mobile banking services faced a major technical glitch. Thousands of customers reported issues ...
Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...
Attorney General William Tong alleges that Altice/Optimum misled Spanish speakers and made more than $39 million in junk fees ...
Half of Americans say they are not proficient in the kitchen which may explain one customer’s poor review of a restaurant, but the owner took it with humor.
The Vassalboro Sanitary District's website hadn't been updated in months, public records requests have been met with hefty ...
It follows a recent investigation where an Auckland woman's claim for flood-damaged household contents was declined.
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