The West Virginia PSC has launched a formal investigation into Black Diamond Power Company after numerous customer complaints ...

RBI created a dedicated complaint portal so customers can bypass these layers and push cases into a regulated, monitored ...

Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...

According to reviews, Reddit threads, and social media, the staff at these chains make fast food feel more like a struggle ...

When a $69 facial offer at Serenity Spa popped up out of the blue on social media, Karissa Trobec says it lured her into a ...

Bank of America's online and mobile banking services faced a major technical glitch. Thousands of customers reported issues ...

Los Angeles County has launched an official investigation into State Farm's handling of insurance claims from the January ...

A Randolph County man accused of stealing a purse – that held more than $1,000 in cash – from a customer at Walmart has ...

Los Angeles County has launched an investigation into State Farm's handling of claims related to the Palisades and Eaton ...

Amid widespread complaints of delays and underpayments, county attorneys are demanding State Farm to cease “any unlawful” ...

The Vassalboro Sanitary District's website hadn't been updated in months, public records requests have been met with hefty ...

It follows a recent investigation where an Auckland woman's claim for flood-damaged household contents was declined.