The West Virginia PSC has launched a formal investigation into Black Diamond Power Company after numerous customer complaints ...

Shopping for groceries should be quick and easy, but your mileage may vary if you need help from employees, especially in ...

‘I ordered a present in November which turned up on Christmas Eve,’ said one participant, while another cautious shopper ...

A Randolph County man accused of stealing a purse – that held more than $1,000 in cash – from a customer at Walmart has ...

Amid widespread complaints of delays and underpayments, county attorneys are demanding State Farm to cease “any unlawful” ...

Baristas want Starbucks to succeed. We take pride in the green aprons and in our customers who return each morning.

The county will investigate the insurer following complaints from January wildfire victims that their requests for compensation have been delayed, denied and underpaid.

State Farm, USAA, Geico and Progressive earned the top scores.

Local consumers said their vehicles were left unusable after "bad oil changes" caused damage. The ABC7 I-Team is finding out what drivers can do to protect their vehicles.

A Marine Corp veteran is accusing Delta Air Lines of kicking him out of his exit row seat after employees claimed he was ...

Unionized Starbucks workers are asking the company for better hours, take-home pay and resolutions to alleged unfair labor practices.

Starbucks faces a "Red Cup Rebellion" strike at 550 unionized stores. Failure to reach a contract threatens a Starbuck's PR ...