Attorneys and other compliance experts say it's important that financial advisors greet any type of negative feedback with a ...

Republicans on the House Oversight and Government Reform Committee are charging ahead with their investigation into the disgraced financier Jeffrey Epstein, issuing a new subpoena on Monday for a slew ...

A rant or negative post can feel good to write in the moment, especially if you’re dealing with bad behavior by a client or another lawyer. But resist the temptation to badmouth them in public. Once ...

Amid intensifying competition from both traditional hotels and alternative lodging platforms such as Airbnb, building emotional customer–brand connections has become vital in the hospitality industry.

Today’s legal clients expect more transparency, responsiveness, and value at every stage of their journey. The firms that thrive are those that treat client experience as a measurable, strategic ...