The Missouri Public Service Commission (PSC) has pushed back the deadline for its investigation into Liberty Utilities’ billing and customer service practices, citing the need for more ...

The autumnal equinox arrives Monday, marking the start of the fall season for the Northern Hemisphere and the spring in the ...

Traditional revenue assurance methods have been shown to depend heavily on manual tasks like post-service reviews, audits, ...

ESCONDIDO, Calif. — Thousands of utility customers in Escondido, California, will see changes to their wastewater service bills following a massive billing error that lasted for 14 months. The mistake ...

Action News Jax has learned that since JEA took over management of Normandy Village Utility (NVU), the public utility’s call center has reached its highest call volume in nearly two years.

In September, the City of Mullens and the Wyoming County Board of Education filed a complaint to the Public Service Commission over Black Diamond Power Company’s billing practices.

By bringing key business functions together in Oracle NetSuite, UEMS Solutions has established a smarter foundation to pursue ...

Amazon violated a consumer protection law by gathering Prime subscribers' billing information before disclosing the service's terms, a judge ruled on Wednesday.

“For higher education institutions, EaaS is a particularly attractive option as it eliminates the need for large capital ...

Executives at major health systems and physician groups are pushing back against the CMS proposed 2026 Physician Fee Schedule and changes to the Medicare Shared Savings Program, warning the updates ...

Energy experts are weighing in on the Nigerian Electricity Regulatory Commission’s (NERC) proposed regulation that would allow solar power users ...

Starting in April, power bills for all of NV Energy’s Southern Nevada customers will now be based on the maximum amount of electricity used at a single point during a […] ...