The launch of "Build Your Offshore Team" supports Innovature BPO’s mission to simplify outsourcing decision-making by ...

Genpact is transitioning from a legacy BPO provider to a digital-first transformation partner. Click here to read why G stock ...

Carriers re-evaluating their company's business process outsourcing expect the integration of Agentic AI into workflows for ...

The ISG Star of Excellence™ CX Insights Report evaluates enterprise buyers' satisfaction with service and solution providers across six key performance areas. The second-quarter report finds only 54.8 ...

Healthcare providers adopt invoice processing automation to cut costs, improve compliance, and strengthen vendor trust with ...

During EQT's investment period, TELUS Digital has transformed from a traditional outsourcing business into a global innovator in customer experience and technology solutions, delivering an approximate ...

Ethereum Fusaka upgrade set for December 3 mainnet launch will double blob capacity through phased BPO forks and implement ...

These inefficiencies not only slow down payment cycles but also expose organizations to financial inaccuracies and operational bottlenecks, emphasizing the need for professional accounts payable ...

Healthcare organizations in the U.S. are using robotic process automation to streamline processes and reduce expenses. The ...

CX Leader to Showcase “Moments of Brilliance” Presentation with Peloton ibex Sponsors Execs In The Know Customer Response ...

As applicants use AI to quickly tailor job-specific resumes, some companies are shifting focus to skills assessments, ...

WestBridge Capital believes that due to strong business demand, India’s AI startups could raise $100 million within a year.