Intelligent ITSM represents a fundamental shift in how service desks operate. Unlike basic automation tools that simply ...

Here are some of the ways we will see the impact of generative AI on network management and IT network operations.

This perspective is also shared by Peiying Chua, LinkedIn's Asia-Pacific Chief Economist, who stated at an international ...

GenAI was supposed to make work easier. So why are so many people feeling drained, disconnected, and less capable of deep ...

AI is hailed as the next big technology—but the real question is whether, in balance, it will be good for humanity.

Learn how automation is transforming utilities into data-driven powerhouses in our conversation with Al Eliasen.

Mike Rowe, host of Dirty Jobs and CEO of the nonprofit Mike Rowe Works Foundation, says the U.S. is undergoing a “seismic ...

Artificial intelligence and automation are transforming Europe’s banking sector, reshaping employee roles, working models and ...

Unlike traditional automation, agentic AI doesn’t just follow rules. It makes decisions, adapts in real time and learns as it goes. It’s a marriage of intelligent IT automation and robust security, ...

AI automation is expected to threaten 300 million jobs globally by 2030. Learn which roles are most at risk and discover five ...

ShipStation reports that business automation will be essential by 2026, saving time and costs while increasing efficiency in ...

We’ve automated our calendars, our emails, and even our onboarding sequences. However, the actual work — the messy, human, ...