Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to ...

The suit may help set the terms of engagement for AI agents as they take on more of the shopping tasks currently handled by ...

Amazon CEO Andy Jassy projects Rufus, the AI shopping assistant, will drive over $10 billion in annual sales. Launched in ...

What kind of company is Amazon? It’s a question with a lot of reasonable answers: It’s a peerless e-commerce giant; it’s a massive shipping and logistics operation; it’s a devices and digital-services ...

THE WHAT? Amazon has unveiled ‘Help Me Decide,’ an AI-powered feature that recommends a single product based on each shopper’s browsing and purchase history. The tool appears after users view multiple ...

People are evidently never buying quite enough stuff from Amazon to keep the company entirely happy, and it's calling on AI once again to push indecisive shoppers into locking down the purchase ...

After detailing its plans to revamp its game streaming service at the beginning of October, Amazon is finally ready to relaunch Luna. The new Amazon Luna is available at no additional cost for Prime ...

(Bloomberg) — Amazon.com Inc. is rolling out a new AI-powered tool that will recommend a specific product when shoppers are feeling overwhelmed with options. The feature, called Help Me Decide, will ...

The garden walls might finally be tumbling down – or at least showing some cracks. And that’s a refreshing change, according to Keurig Dr Pepper, which is taking advantage of a new server-to-server ...

Amazon is expected to see billions of dollars a year in cost savings as it automates more of its logistics processes. CREDIT: AMAZON The retail giant unveiled a trio of new technologies Wednesday that ...

When it comes to customer feedback the automotive industry has largely stayed traditional, relying on customer feedback surveys and responses. However, as AI applications grow, Volkswagen Group UK is ...

Amazon launched a new artificial intelligence-powered product recommendation feature Thursday, the e-commerce giant’s latest move to incorporate more AI features into both its consumer-facing shopping ...