The firm's new approach involves upfront investments in store renovation, labor hours, brand marketing, and everyday value in menu price architecture, although it prudently slowed deployment of costly ...

No one is willing to say it loudly, but it is clear that the nature of IT work is changing due to artificial intelligence. And it is changing in a way that may not turn out to be favourable for our IT ...

Stories about US-China rivalry often centre on artificial intelligence, trade or defence, but we start today with a different area of competition — that between American and Chinese coffee chains.

Luckin overtook Starbucks as China’s largest coffee chain by store count and revenue two years ago. The company is now challenging its US rival on home turf.

An award-winning author has been to McDonald’s outlets in over 50 countries – here’s what makes our Macca’s stores stand out ...

Convenience is essential in successful retail around the globe. Walmart knows this and continues to make significant ...

Starbucks' global same-store sales fell 2%. Global traffic dropped 2%, while there was a 1% increase in the average ticket.

They include low double-digit percentage same-store sales growth at college locations, improved transaction trends in the US ...

Coffee: most of us love it, and now the ultimate coffee war is on between veteran Starbucks and newcomer Luckin.

Luckin overtook Starbucks as China’s largest coffee chain by both store count and revenue two years ago, capitalising on a slowing economy that pushed consumers towards lower-cost alternatives. It ...