Car Gate AI scanner failed to flag pre-existing damage on a rental vehicle. Its mistake led a Sixt customer to be charged ...

A large family faced a bait and switch scam with their Vrbo vacation rental in London. Here's what Consumer Rescue's ...

On their recent Alaskan adventure, a Tennessee couple spent $1,850 on an engraved fossilized mammoth tusk to commemorate the trip. But by the time United Parcel Service delivered the delicate artwork ...

A Florida couple missed their much-anticipated Princess cruise after a flight delay caused them to miss their connection to Australia. However, that’s not the worst part of this story – not by a long ...

I booked a vacation rental through Airbnb in Las Vegas and paid $1,464 for a three-day weekend. Upon arrival, I found the property filthy and totally unacceptable. The furniture was heavily stained ...

Would a car rental company permanently ban a customer and offer no way back – ever? Joseph H. learned firsthand that when Hertz tells you it will never rent to you again, it means forever. The former ...

A shady Airbnb host charged former guests of his Parisian vacation rental $3,500 for a coffee stain. But even more shocking than that outrageous payment request was Airbnb’s response to it. Despite ...

Two more cruise ship passengers say they’ve been scammed during port stops in Nassau, Bahamas. However, the remarkably similar details shared by each of these solo travelers may leave you scratching ...

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum suitcase on a cross-country flight. Although Lee’s much-loved 2-year-old designer bag had successfully ...

Expensive, vacation-ruining travel scams are popping up everywhere this summer. Travelers must be on the lookout for predators running money-draining schemes before, during, and even after a trip is ...

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...