Chinese hotpot giant Haidilao said it would compensate over 4,000 diners who had visited one of its outlets in Shanghai.

One of China's biggest restaurant chains, Haidilao, known for its hotpot, has apologized and offered refunds to thousands of customers that dined in their Shanghai location after two men urinated in their hotpot broth,

Thousands of diners to be compensated after men urinate in hot pot. Source: Lumen5 "It was a shock — you never expect to be stopped at an airport without doing anything wrong," she confessed. "Perfection has its price." I guess this was inevitable.

The restaurant apologised to customers on social media, saying they had replaced all hotpot equipment and dining utensils.

China’s biggest hotpot chain Haidilao has offered to compensate more than 4,000 diners who visited one of its Shanghai branches, where two teens urinated into their hotpot broth. A video of the boys peeing into their broth pot while dining in a private room was widely shared online last month.

Chinese hotpot giant Haidilao said it would compensate over 4,000 diners who had visited one of its outlets in Shanghai after two diners urinated into their hotpot broth. A video showing two men urinating into the broth of their hotpot while dining in a private room at a Haidilao restaurant started circulating online late last month.

Haidilao has apologised to customers, saying the staff on duty had failed to stop the teens. The company's management only found out about the incident four days later, through videos that had been circulating on social media.

One of China's biggest restaurant chains has promised to refund thousands of customers after footage of a patron urinating into a simmering hotpot went viral online, triggering a public outcry.