Choose from our list of strategies to improve your employee net promoter score. Find out which ones work best for your ...

In 2025, J.D. Power is reconstructing the underlying logic of NPS, pushing this tool back from being a 'management indicator' to a 'strategic engine.' We propose that a truly useful NPS should not ...

Lululemon is currently in the race to win the crown for the worst stock of 2025 -- a title its shareholders would prefer it ...

Marketing, Corp Comm & CSR, ICICI Lombard, talks about the perception of insurance as a low involvement category and how the role of a marketer is both challenging and exciting ...

C-Suite hires come with high stakes and higher expectations. Rajeev Thakur, Director, Grassik Search, reflects on what truly counts as return on investment in senior leadership — from ...

The clothing rental company saw active subscriber growth and NPS improvements, but reported a net loss of $26.4 million and ...

On the eve of the official launch of the 2026 Lantu Dreamer, Lantu Automobile CEO Lu Fang posted a lengthy Weibo message. By the time I reached the third line, I realized this CEO has a bit of a ...

Q2 2025 Earnings Call September 16, 2025 4:00 AM EDTCompany ParticipantsAdrian Blair - Director & CEOHanno Damm - ...

Measuring awareness, consideration, conversion, and loyalty reveals how brand marketing drives real business outcomes.

The Norman Public Schools Board of Education approved policy updates about immigration, discrimination and child abuse, and reviewed strategic plan survey results at its Monday evening meeting.

The future of finance will be shaped by those who lead in defining and measuring the human-AI relationship. BMO is starting ...

A strong healthcare ecosystem attracts talent, supports suppliers and generates tax revenue, giving every business in the ...