Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. A lightweight combination of helpdesk and asset management ...

Third time’s the charm?’ asks a prominent security researcher after what appears to be the same critical Java deserialization ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created using ...

A critical vulnerability in a SolarWinds product is being abused in the wild, and now US government agencies have a deadline to patch it or lose it. The US Cybersecurity and Infrastructure Security ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

MacsDesign Studio on Wednesday updated Web Help Desk — technical support software for education and enterprise customers — to version 6.4. The update introduces iCal integration, the ability to save ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...

A security oversight by SolarWinds developers in August allowing remote access to sensitive credentials within its Web Help Desk (WHD) product has found active exploitations in the wild. According to ...