In a bid to complete its $9.6 billion purchase of Frontier Communications, Verizon committed to offering $20 ...

Verizon Outage How to fix SOS mode-only issue impacted thousands of users across the United States. Customers reported being stuck in SOS mode, unable to call, text, or access mobile data. Apple and ...

According to a recent report from MoffettNathanson, Spectrum, Comcast and Altice USA have added 886,000 new phone customers ...

Verizon lost an attempt to overturn a $46.9 million fine for selling customer location data without its users' consent. The ...

Some Verizon customers may be experiencing service issues, as over 11,000 outages have been reported on the evening of Saturday, Aug. 30.

Verizon’s AI customer service, powered by Google Gemini, is frustrating customers and employees alike, according to posts on ...

The CX team had to cut through politics, properly brand its effort and get companywide buy-in, leaders said last week.

Verizon down across the US, affecting more than 20,000 users; here’s how to fix the ‘SOS mode only’ issue in Apple phones amid outage ...

Thousands of Verizon customers across the U.S. are unable to make calls and texts after the network suffered an outage, with some criticizing the provider’s lack of updates as s ...

Verizon wireless service is down for a broad swath of the country on Saturday, Aug. 30, according to the website downdetector.com.

A report released by STL says that private 5G Edge can provide both enterprise and telecom companies with opportunities for ...