Verizon Wireless, T-Mobile USA and Alltel tied for the highest ranking in wireless customer care awarded today by J.D. Power and Associates. But AT&T and Sprint Nextel finished no better than average, ...
Verizon snagged the top spot among customer care satisfaction, according to a new J.D. Power and Associates survey, and did especially well in resolving problems in one contact. Overall, Verizon had ...