APPSeCONNECT launches Business Central extension, Concentrix intros agentic AI migration engine, Engage acquires Enqore, and ...

Service update to .NET 10 and upgrade window; Exploring the new Microsoft Copilot chat; 7 concerns LATAM Business Cen ...

Some or all of the functionality noted in this article is available as part of a preview release. The content and the functionality are subject to change. For more information about preview releases, ...

One wrong partner can stall a line and drain six-figure cash. The right one can push on-time-in-full to 98 percent. Our ...

Sellers don’t live in one place. They work across chat, email, agent-driven workflows, and the tools closest to the deal, so CRM needs to meet them there. The Dynamics 365 CX MCP Server – Sales is now ...

Consumer expectations are rising, but so are the expectations placed on the contact center. Consumers want faster, more personalized service, while contact center leaders are being asked to manage ...

Concentrix Corporation announced the launch of its proprietary Concentrix Migration Engine for Dynamics 365 Contact Center, an agentic AI application available on Microsoft Marketplace. The app ...

Pakistan, Nov. 4 -- Devsinc, one of Pakistan's leading software development and IT services companies led by Founder and CEO Usman Asif & Physicians Revenue Group, Inc. (PRG) partner for a multi-phase ...

The outage has been impacting popular products across the globe. Here's what to know.

Microsoft on Thursday confirmed an infrastructure issue causing elevated loads is behind widespread 365 connectivity errors ...