Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.

Salesforce is undergoing a pivotal AI-driven transformation with Agentforce and is expected to accelerate revenue growth.

For most of its life inside the enterprise, Salesforce was treated as "just" a critical application, a powerful CRM that needed strong profiles, roles, ...

One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

Salesforce moves agentic AI deeper into marketing, aiming to turn website engagement into autonomous pipeline generation.

Salesforce is scaling back its use of generative AI after facing reliability challenges. The shift highlights growing ...

I worked in federal housing agencies after 2008 and I often wonder if agentic AI could have mitigated some aspects of that ...

PE's strategy of acquiring ecommerce-focused publishers is seeing diminishing returns amid search changes that ding affiliate ...

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Every CEO I meet thinks their AI strategy is simple: implement tools, boost productivity, and stay competitive. The reality ...

Some stories, though, were more impactful or popular with our readers than others. This article explores 15 of the biggest ...

There is no doubt what took centre stage in the theatre of business applications in 25: agentic AI, surpassing pre-2022 AI, ...