As generative AI becomes increasingly integrated into enterprise applications, one promising frontier is enabling conversational access to organizational data. Microsoft Fabric, the end-to-end ...

An app called Poe will now let users make their own chatbots using prompts combined with an existing bot, like ChatGPT, as the base. First launched publicly in February, Poe is the latest product from ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. We’ve all heard the expression, “You never get a second chance to make a ...

BALTIMORE -- ChatGPT is designed to understand and generate human-like text. It's been trained on a massive amount of data, including books and websites. A person can ask it questions, seek advice, or ...

Of course, novel tech comes with its share of chaos. Lately, it seems that all our chat bots are either failing, lying, or veering off-mission with inappropriate or disturbing output. In basically ...