She is calling for more consumer protections in the hospitality industry. — -- A woman in Washington state is warning consumers after she says she booked a family getaway at a resort through the ...

ORLANDO, Fla. — An Orange County woman claims a popular online booking service failed to give her a refund after COVID-19 forced the airline to cancel her flights. Action 9′s Todd Ulrich got results ...

When Expedia fails to pay for Joanna Heath’s return flight to Los Angeles, she must buy a new ticket. Now the online agency refuses to refund the new ticket. What gives? Q: I recently booked a flight ...

After the price of Celeste Brown’s all-inclusive resort falls by more than $1,000, she asks Expedia to adjust the price under the Expedia Hotel Price Guarantee. But it won’t. Is she stuck with the ...

Q: For eight months, I have been trying to get a refund from Expedia for my unused flight credits. I had canceled my flights back in 2020. Expedia offered me a partial refund after I rebooked a new ...

Air France canceled Liga Aldins’ flight from Boston to Paris last spring. But it’s still holding her $568. Who has the money? Q: I’ve been trying for months to get a refund from Expedia for flights ...

DEAR TRAVEL TROUBLESHOOTER: I recently booked a flight from Los Angeles to Philadelphia through Expedia for my family. A few weeks later, I contacted Expedia to make a change for my return flight. The ...

Q: My wife and I booked air travel through Expedia from Boston to Madrid via Dublin on Aer Lingus. The airline canceled our outbound flight because of weather in Dublin. Neither Expedia nor Aer Lingus ...

Air France canceled Liga Aldins’ flight from Boston to Paris last spring. But it’s still holding her $568. Who has the money? Q: I’ve been trying for months to get a refund from Expedia for flights ...