Every major technology and telecom company has been talking about AI and workforce efficiency for two years. Most of them ...
An Amazon customer is out more than $2,000 after he ordered two expensive Garmin watches, and both arrived at his Carver, ...
Meta Reach Marketing, a Noida-based business communication company, has built a unified platform bringing Bulk SMS, RCS ...
BSNL users are being targeted by fake KYC messages claiming SIM services will be blocked. Learn how the scam works and how to ...
Charter Communications confirms cybersecurity incident after ShinyHunters ransomware group claims it stole millions of ...
When you call the T-Mobile Fiber customer service line, you'll get an automated message about the outage impacting the Triad.
Opinion
The New Times on MSNOpinion

Your bad day shouldn't become your customer's problem

A friend recently shared a text message exchange with a service provider. As I read through it, one thing became painfully clear: the issue wasn't the service itself. It was the attitude. ALSO READ: ...
Queries for the Department of Immigration can be e-mailed directly to the team in efforts to improve customer service, the ...
Bank of Ireland are advising customers and the general public to be particularly vigilant.
Bank of Ireland has issued a warning to customers about a rise in bank impersonation scams involving fraudulent text messages ...
Poke, the startup that lets people use AI agents through simple text messages, has become the first AI agent approved for ...
Travel expert Simon Calder has urged package holidaymakers to act 'immediately' to protect their rights, as Citizens Advice ...