The West Virginia PSC has launched a formal investigation into Black Diamond Power Company after numerous customer complaints ...

Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...

RBI created a dedicated complaint portal so customers can bypass these layers and push cases into a regulated, monitored ...

“I still read customer complaints,” Dimon said at the America Business Forum in Miami on Thursday. “If they ask you a ...

OFCOM has revealed the best and worst broadband providers based on the number of complaints. The communications watchdog ...

When a $69 facial offer at Serenity Spa popped up out of the blue on social media, Karissa Trobec says it lured her into a ...

Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

Bank of America's online and mobile banking services faced a major technical glitch. Thousands of customers reported issues ...

Attorney General William Tong alleges that Altice/Optimum misled Spanish speakers and made more than $39 million in junk fees ...

Half of Americans say they are not proficient in the kitchen which may explain one customer’s poor review of a restaurant, but the owner took it with humor.

The Vassalboro Sanitary District's website hadn't been updated in months, public records requests have been met with hefty ...

Jazz led the PTA complaint chart for September 2025 with 1,522 cases, followed by Telenor, as Pakistan logged 4,927 telecom ...