Introduction Telecommunication has rapidly changed during the past two decades, so that new and customised solutions are ...

About 13,000 customers were overcharged roughly $2.5 million, while another 10,500 were underbilled nearly $3 million as a result of this billing snafu.

New partner-led program expands BillingPlatform's ecosystem with ready-to-use solutions, helping customers simplify deployments, reduce risk and boost business transformation DENVER, Sept. 4, 2025 ...

The city of Manhattan will implement new utility billing software to modernize customer service and streamline operations. City commissioners on Tuesday unanimously approved a contract with Spry Point ...

ODESSA, Texas — Thousands of Odessa residents were caught off guard in recent weeks by unusually high water bills. City officials say a software issue is to blame, but it has since been fixed, and ...

Connexus® Energy, Minnesota's largest member-owned electric cooperative, has selected SpryPoint's cloud-native platform to modernize its customer and billing system. Serving over 147,000 members, ...

Globant rolls out a radical new pricing model for AI-powered consulting services. Generative AI's high costs are pushing some companies to try different ways of billing customers. Globant's CEO called ...

Communications are becoming increasingly essential to operating a successful hauling business, not only in how to reach customers themselves, but also on how to manage the data necessary for a ...

Patients of Optum-owned medical providers in the Hudson Valley are struggling with inaccurate medical bills, poor customer service and declining quality of care stemming from the national health giant ...