Attorneys and other compliance experts say it's important that financial advisors greet any type of negative feedback with a ...

Amid intensifying competition from both traditional hotels and alternative lodging platforms such as Airbnb, building emotional customer–brand connections has become vital in the hospitality industry.

Today’s legal clients expect more transparency, responsiveness, and value at every stage of their journey. The firms that thrive are those that treat client experience as a measurable, strategic ...

Gianluigi Donnarumma’s agent Enzo Raiola revealed that only a Premier League club could afford to sign his client, who has been “disrespected” by Paris Saint-Germain to such an extent that he is ...

FlossTime, Boston Dental’s mobile service, provided care to Nantucket staff and made headlines with an exclusive home visit to Barstool President, Dave Portnoy. At Portnoy’s invitation, FlossTime’s ...

Fewer clients on average are sticking with lateral partners, recent research suggests. But practice areas, experience, and regions of the country also appear to have an effect. Big Law firms have ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer success teams across software companies monitor key metrics religiously—reviewing ...

Editor’s note: This story has been updated to reflect the timing of Sean Spicer’s conversation with Alan Dershowitz. The interview was initially released in March, and Spicer reposted it on July 11.

Rep. Marjorie Taylor Greene (R-Ga.) lashed out at the Department of Justice (DOJ) and FBI on Wednesday over their memo saying disgraced financier and convicted sex offender Jeffrey Epstein did not ...

Leverages Azure OpenAI Service and Azure AI Search, this solution streamlines daily tasks and customer meeting preparation for customer-facing roles. As a result, this helps to improve client ...

Octave raised $5.5 million to expand its AI-powered marketing platform. The startup aims to improve marketing and sales software with AI in an all-inclusive platform. BI got an exclusive look at the ...