By 2028, not one of the Fortune 500 companies will have fully eliminated human customer service, according to Gartner. Despite widespread speculation surrounding the replacement of customer service ...

As artificial intelligence becomes more embedded in underwriting and customer service, advisers are perfectly positioned to help clients understand what it means for their cover, data and privacy.

Salesforce, the world’s leading AI CRM, today announced that Maxicare Healthcare Corporation, the Philippines’ leading health ...

The companies who know how to use AI effectively aren’t laying off entire teams. They’re rethinking how work gets done.

Workday CEO Carl Eschenbach told CNBC's Jim Cramer on Wednesday that the rise of artificial intelligence is positive for his company.

A new report also suggests that half of the companies planning drastic cuts and replacing workers with AI will drop their plans in a year or two.

Expert insights on balancing innovation with compliance, risk management and regulatory requirements in financial AI deployment ...

The doomsday scenario of AI taking all of our jobs has been averted. Instead of coming for our jobs, it's coming into them, ...

Tech companies layoffs in 2025 hit 166,000 jobs, with Intel, Microsoft, and IBM leading as AI accelerates workforce cuts.

As AI agents are given more power inside organisations, Exabeam’s chief AI officer Steve Wilson argues they must be monitored ...