Despite strong economic potential, recent research shows many businesses still struggle to adopt AI at scale, especially in e ...

Landbase’s Campaign Feed uses agentic AI to cut go-to-market timelines from months to minutes by automating campaign ...

In a digital-first world where milliseconds can make or break a sale, sluggish web performance remains a costly bottleneck ...

Cimulate replaces outdated chatbots with AI shopping assistants that understand context, customer intent, and brand voice — ...

Agentic AI empowers retailers to personalize at scale, but success hinges on demonstrating ROI and mitigating key risks to ...

As acquisition slows, platforms are turning to AI, user control, and flexible pricing to improve retention and sustain subscription growth.

News and trends in e-commerce marketing, merchandising, products, services and payment systems. Analysis and commentary from e-business industry experts.

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a new Gartner report.

Many local rural retailers are strangers to e-commerce, and the home delivery routine for rural customers is often very different from the opportunities enjoyed by suburban and city consumers. If ...

Merchants lose billions to fraud every year, but theft estimates are often underestimated. That’s because, as a report released Wednesday pointed out, the actual cost of fraud can be much higher.

The arrival of 2024 will not find the same old e-commerce environment of prior years. Changes in economic conditions, marketing strategies, and a host of new retail challenges are forcing innovative ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.