The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

Austin, Texas, Dec. 15, 2022 (GLOBE NEWSWIRE) -- Zoho Corporation, a leading global technology company, today launched new tools for Zoho Desk, the anchor application in the company's customer service ...

Zoho unveiled the next generation of Zoho CRM Plus, its all-in-one customer experience platform for sales, marketing, customer support and operations to work as one. Customers now have complete ...

AUSTIN, Texas--(BUSINESS WIRE)--Today Zoho unveiled the next generation of Zoho One, the operating system for businesses that is designed to run an entire organization—from sales and marketing, ...

AUSTIN, Texas & PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced it has entered into an agreement with Spiceworks to provide Zoho Assist, its free, online remote support application, to the ...

Zoho Corporation, the Chennai-headquartered global technology company, on Thursday launched new tools for Zoho Desk, the company’s flagship customer service platform, to help customer service teams ...

Customer experience (CX) is central to business growth, sustenance, and success. Zoho CRM, a global leader in customer relationship management, drives operational excellence by empowering ...

AUSTIN, Texas, September 03, 2025--(BUSINESS WIRE)--Zoho Corporation, a global technology company, today announced 40% YoY customer growth from global small businesses in the first half of 2025.

Zoho had a ton of product direction announcements that spoke to bringing all products up to the same level of business complexity, adding a solo entrepreneur set of modules, and, of course, a number ...