How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

As artificial intelligence continues to evolve, the drive to make AI robots more human-like in their interactions is a focal ...

We’re well past the point where we marvel at artificial intelligence’s ability to answer complex questions, summarize pages of content in seconds, and even generate passable art or music. What once ...

Regardless of how “human” AI strives to be, the fact is it isn’t human. AI is a computer which ultimately takes user input as a command and responds to it in compliance as well as in favor of whatever ...

Ray Hao is a PhD student and Fulton Fellow in Human Systems Engineering at Arizona State University, studying under Dr. Jamie Gorman. Lucrezia Lucchi is a Psychology PhD student in the Dynamics of ...

What if artificial intelligence could see, read, and understand the world as seamlessly as humans do? Imagine an AI capable of analyzing a complex image, generating a detailed description, and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer service leaders face increased challenges of gaining efficiencies while still ...

Artificial intelligence (AI) is getting smarter, faster, and more integrated into our daily lives. It can mimic human conversation, diagnose diseases, generate art, and even pass professional exams.