When a cell phone plan promises to be $65 a month, most people expect a bill somewhere in that ballpark. For Verizon customers, however, the reality often looks very different. Across social media, ...

One fee is the "Administrative and Telco Recovery charge" that is typically tacked on to your bill. According to Verizon, this fee is supposed to cover network maintenance, regulatory compliance and ...

Verizon is offering a new package to customers in the Northeast and Mid-Atlantic that allows them to bundle four services onto one bill. Called a "quad-play," the bundle lets customers pay for their ...