Managing operations as a seamless, front-to-back process is difficult, if not impossible, when a firm has disparate platforms for each of the functions that make up the investment process—often with ...

Ganesh Seetharaman is a managing director at Deloitte Consulting LLP. He leads Deloitte’s Technology Resiliency market offering and is recognized for delivering innovative solutions for his clients, ...

Application of the adage that “data are the new oil” to the transformation of the crude oil industry has become increasingly frequent in recent years, primarily as it relates to evolution of ...

When a company undergoes digital transformation, it integrates new technology throughout its operations in order to spur substantial shift. The most important fact for doing this is to improve ...

Traditional models of change management don't fit the agile nature of digital transformation, yet change management is essential to success. International Data Corporation (IDC) predicts that by the ...

Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses to ...

If digital transformation is the key to innovation, then digital transformation companies and services are the teeth and notches on the key that make it possible to unlock new opportunities. You could ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...