Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Artificial intelligence is transforming how the U.S. military prepares for war, replacing routine drills with adaptive, ...

The executive team at ElectriCom has worked on enhancing the company’s operator training program, making changes that bolstered one-on-one coaching, shortened learning curves, kept productivity high, ...

BUFFALO, N.Y. (WKBW) — There is a bill on the table in Albany designed to ease the nursing shortage here at home. Local lawmakers want to partner with Western New York hospitals, universities and ...

Virtual reality headsets aren’t just for gaming anymore. At Wor-Wic Community College, nursing students are entering virtual ...

GREENSBORO, N.C. — The UNC Greensboro School of Nursing is holding an all-day simulation training event today to prepare ...

The Wilmington City Council authorizes spending for virtual reality use of force simulator system for police training.

Cape Fear Community College (CFCC) will be holding an active shooter simulation on its downtown Wilmington campus this ...

On Sunday morning, Norfolk Fire-Rescue and Hampton Roads Transit held an emergency exercise. It included a simulated scenario ...

The Baton Rouge Police Department is the latest agency to train at LSU's National Center for Biomedical Research and Training ...

On Saturday, Cape Fear Community College will conduct an active shooter simulation in conjunction with the New Hanover County ...