This study developed the Heritage Sentiment Index (HSI) using deep learning to detect emotions in cultural heritage images on social media. By analyzing images of historical sites, intangible heritage ...

Conventional multi-label classification methods often fail to capture the dynamic relationships and relative intensity shifts between labels, treating them as independent entities. This limitation is ...

In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While social listening tools are widely used, they often fall short, providing only ...

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...