Affecting millions of budget travelers seeking loyalty points and miles, American Airlines has eliminated rewards earning on ...

Members of the carrier's AAdvantage loyalty program no longer earn miles or status points when purchasing a basic ticket.

American Airlines is pioneering yet another frontier in loyalty through evolutions to its long-standing AAdvantage program.

Forbes contributors publish independent expert analyses and insights. Jenn covers retail, customer loyalty and behavior, CX and CRM. Sure, reward points and perks are a nice cost of entry. But based ...