We’ve all been there — stuck in line at a bank, retail store, service center or event. Although numerous studies suggest that single queue lines are faster, new research coauthored by Krannert ...

NEW YORK — To queue or not to queue? And why is the queue you’re not standing in always the best? Mr David Andrews went in search of answers and unearthed a world of science, history and cultural ...

A report just released from President Obama’s home state has confirmed what doctors feared most about his namesake law: death of patients “by queueing.” If you are enamored with ObamaCare or any other ...

A queue forming outside clothes and gadget shops used to signal that something exciting was happening: the start of the January sales, the release of the latest iPhone, or the opening of a trendy ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...