Oracle CX cloud apps are alive and well. The company is pushing them forward, despite recent layoffs of U.S. staff. Users in seven vertical industries -- automotive, consumer packaged goods, ...

The biggest reveal at the Oracle Modern Customer Experience (CX) event held in Las Vegas from April 25 to April 27 was the debut of Oracle Adaptive Intelligent apps for CX. Adaptive Intelligent Offers ...

Oracle wants to help marketers bridge the gap between the known and unknown. The company integrated the BlueKai data management platform (DMP) and ID graph with its customer data platform (CDP), it ...

Oracle customers running CX programs, teams and technology stacks have plenty to pay attention to at this year's Oracle OpenWorld conference, beginning with updates around the yet-to-go-live CX Unity ...

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.

Oracle today announced that the company is observing strong momentum for its Customer Experience Solutions in India with recent customer wins like Adidas, Aditya Birla Online Fashion, Hyundai and ...

“You have to empower whoever gets to the customer first.” This is the key message that Rob Tarkoff, executive VP and general manager of Oracle CX Cloud, shared at Oracle Modern Customer Experience (CX ...

Yesterday at the Oracle CX Summit, the company launched its communications industry-specific suite, dubbed Oracle Digital Experience for Communications. This is an important development, not just for ...

I finally caught up with Oracle for a briefing on the CX Unity product they announced in October. Although it was clear at the time that CX Unity offered some version of unified customer data, it was ...