Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...
New Delhi, November 21, 2023 – Microsoft has announced Aparna Gupta’s appointment as the Global Delivery Center (GDC) leader, which is a part of the Industry Solutions Delivery and the broader ...
When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...
June 4 (Reuters) - Microsoft (MSFT.O), opens new tab on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator ...
Rich: Great. Well, just for a little context about Raj, Raj is an expert in digital transformation. He has over 25 years driving innovation in areas like AI, machine learning, cloud computing and more ...
Legal & General has partnered with Microsoft to develop an AI-powered customer service platform aimed at improving interactions for both customers and employees.The multi-year agreement will see the ...
Microsoft CEO Satya Nadella is handing off day-to-day commercial execution to longtime sales chief Judson Althoff, who takes ...
Microsoft Corp. is teaming up with Be My Eyes, an app for blind and low-vision people, to make it easier for them to access the company’s customer service. Founded in 2015, Be My Eyes connects blind ...