A new investigation reveals one retailer pushing the limits, raising questions about how much personal information consumers ...

The chain is also offering limited-time “status matching,” pulling a page from the travel and hotel industries ...

WestJet and TELUS, two of Canada's most trusted and iconic brands, have linked their loyalty programs to deliver ...

Consumers who can prove elite status in some other brands’ loyalty programs will be able to slot into the higher tiers of ...

Not all hotel loyalty programs are created equal. Here are the brands that don't stack up, whether due to lack of options, ...

Chestnut Market is among the retailers utilizing different digital strategies to capture the attention of customers.

Restaurant loyalty programs are under more pressure than ever to deliver. This means restaurants must focus on smarter ways to keep guests coming back—and spending more when they do. The good news?

Loyalty programs sound great in theory, but the reality can be wildly inconsistent. Some truly help your money go further, while others hide behind confusing rules and low-value points that feel ...

A Consumer Reports investigation reveals how the grocery chain tracks purchases and sells customer information to third ...

Digital travel platform Agoda has expanded its loyalty program with a new Diamond tier, rewarding Agoda's most loyal ...

Making customers ‘feel more important’ a priority, category manager at CSP’s Center Store Forum says, while director of ...

Loyalty programs are the biggest marketing avenues for the new-age Indian travelers, and ITC Hotels has decided to take ...